Quality Policy
Operating in a highly competitive sector both locally and globally, SAH, which is one of the pioneering companies in its sector, has always placed customer satisfaction at the heart of its concerns.
For several years we have adopted Quality Management as a mode of operation so we can better integrate the requirements of our customers and relevant stakeholders.
The specificities of our business and its evolution lead us today to strengthen our system by adopting a risk-based approach and pursuing the following strategic axes:
- Staff involvement and development of their knowledge
- Increase of our market share
- Compliance with hygiene, safety, and Environment provisions
- Customer satisfaction
- Cost optimization
As such, we are committed to supporting this approach and will make staff aware of the importance of satisfying customer and regulatory requirements as well as those of interested parties, thereby guaranteeing their effective contribution to the continuous improvement of our quality management system.
The general management is committed to ensuring that the above-mentioned axes are deployed and to providing all the necessary resources to ensure the effectiveness of this approach.
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